Terms of Service Print

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Vertex Hosting - Terms of Service

Effective Date: 12/26/2023

Welcome to Vertex Hosting! These terms of service ("Terms") govern your use of our server hosting services, websites, dashboards, panels, and any related features provided by Vertex Hosting ("we," "us," or "our"). By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our services.

1. Description of Services

Vertex Hosting offers server hosting services for various software, games, and other applications. Our main website is located at https://vertexhosting.xyz, the dashboard for placing orders and managing subscriptions is at https://dashboard.vertexhosting.xyz, the service management panel is at https://panel.vertexhosting.xyz, and the status page is at https://status.vertexhosting.xyz.

2. User Responsibilities

You are responsible for the use of our services and agree not to engage in any activity that violates applicable laws or our policies. Vertex Hosting is not responsible for the content you host on our servers, and you must ensure it complies with legal and ethical standards.

3. Limitation of Liability

Vertex Hosting and its affiliates, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services. This includes, but is not limited to, loss of data, income, or profit.

4. Service Availability

While we strive to maintain high availability, Vertex Hosting does not guarantee uninterrupted access to our services. We reserve the right to perform maintenance and updates, which may result in temporary service interruptions.

5. Third-Party Links

Our services may contain links to third-party websites or services. Vertex Hosting is not responsible for the content, accuracy, or reliability of these third-party sites. Your use of third-party websites is at your own risk.

6. Termination of Services

Vertex Hosting reserves the right to terminate or suspend your access to our services at any time, with or without cause. In case of a violation of these Terms, we may take appropriate legal action.

7. Changes to Terms

We may update these Terms from time to time. It is your responsibility to review these Terms periodically for changes. Your continued use of our services after the changes constitutes acceptance of those changes.

8. Contact Information

If you have any questions or concerns about these Terms, or if you require assistance, please reach out to us through our support ticket system at Submit a Support Ticket. Additionally, you can join our Discord server at Vertex Hosting Discord for real-time communication with our support team and community.

9. Access for Maintenance and Security

Vertex Hosting may require access to certain information for maintenance, troubleshooting, and security purposes. This includes full access to your server, including files. We assure you that any access to such information will be handled with the utmost care, and we are committed to maintaining the confidentiality and security of your data. It is unlikely that we will need to access your server's data, however it is possible, and we are allowed to access it anytime. Usually, we will only access data if the user asks us to do so, or if they give us permission.

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